I will send you invoice before boarding.
- All boarding must be accompanied with payment at least 7 days beforehand
- Boarding will have refundable and non-refundable charges as per below :
- Cancellation 10 days before, you will get 100% refund
- Cancellation 9 days before, you will get 90% refund
- Cancellation 8 days before, you will get 80% refund
- Cancellation 7 days before, you will get 70% refund
- Cancellation 6 days before, you will get 60% refund
- Cancellation 5 days before, you will get 50% refund
- Cancellation 4 days before, you will get 40% refund
- Cancellation 3 days before, you will get 30% refund
- Cancellation 2 days before, you will get 20% refund
- Cancellation 1 day before, you will get 10% refund
- Cancellation on same day no refund provided
Mondays pick up n drop off is between 10 am to 1 pm as it’s my off day. Thank you. 🙏
Mon is before 1 pm
Other days 1 to 6 pm. If earlier pl let me know
Just bring your chinchilla in a carrier and label it. Bring along his/ her favorite toy (optional)
Herbs, hay cookies, apple sticks and probiotics will be on the house! Dust bath will be given twice a week.
Your chinchillas will not share cages with other chinchillas. Only compatible chinchillas belonging to you and with your permission/ knowledge, will be put in same cage (up to 3 chinchillas)
Photos and videos available every few days.
Boarding is now regulated by AVS and hence additional steps have to be taken care of in adherence to SOP approved by AVS. I will be prioritizing boarding for chinchillas bought from me and owners of these chins are regulars too because of overwhelming demand especially during holiday season. Buying at least 1 chinchilla from me gives you privilege of boarding space.
Regular customers will be given priority too if I have availability of cages. I reserve the right to accept only healthy chinchillas for boarding. I’ll also take the opportunity to check on your chinchillas and groom if needed. Priority is for chinchillas bought directly from me. Chinchillas bought from others or from my own customers will be given second priority. Ask me 1 week beforehand to see if there is slot. Thank you.
Please do not bring any severely sick chinchilla. Freak or natural death will not be my responsibility if your chinchilla is sickly/ old/ very hyperactive. Chinchillas are also known to die of heart attack or unknown reasons. I’ll keep cages as safe as possible. ❤️
If your chinchilla is sick, I will inform you and bring it to a vet. Fees will be borne by you. Will update you beforehand. I will not be held responsible due to unfortunate accidents/ deaths despite my meticulous care.
If your chinchilla gives birth, boarding charges at $6 will apply to each kit. Care of mother at no additional charge.
Do not bargain over boarding fees as I charge low rate for 24 h aircon, clean environment and best care. Elsewhere it’s $20 or more according to my customers.
Boarding Eg 10 Feb to 14 Feb is considered 4 days not 5 days.